Returns & Exchanges
At Bernie, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Whether the fit isn't perfect or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized courier drop-off point and keep your tracking receipt until your refund is processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing